Shipping and Handling
Most orders (domestic and international) are shipped via USPS First-class mail. Please allow up to 3 days for order to process.
Returns
Your satisfaction is our priority. You may return purchased merchandise for any reason within 30 days of shipment of your order, provided it has not been damaged, washed, altered, or excessively worn. Customers are responsible for shipping charges on returned items. If you would like to return your order or a portion of your order, please e-mail us at info@flowfold.com with your issue.
Warranty
Flowfold provides a lifetime warranty against defects in material and workmanship. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of materials over extended time and use. This warranty excludes any liability for incidental or consequential damages.
Payment
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
Security
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
Availability
We do everything we can to make our products available on time. From time to time, something that was ordered may not be available anymore. If that happens to your order, please accept our apologies. We’ll let you know by sending you an e-mail. The unavailable item will be removed from your order and you will not be charged for it.
Privacy Notice
Here at Flowfold, we are concerned about your privacy. We will never sell or distribute your information to anyone. The only reason we will ever use your email address is to contact you with questions about your order or for scarce intermittent updates regarding Flowfold (you will be provided an option to opt out of receiving these updates in every e-mail we send). We will only use your billing information to process your order. Thank you visiting our site.
