Excellent quality and customer service. I've been using mine non-stop for the last 2 years and I love it. Couldn't part with it long enough to get some cosmetic wear and tear fixed at the bottom, even though the customer service offered without hesitation. Ended up reinforcing it myself with some heavy duty thread and its been great. My black backpack goes well with any outfit and I take it everywhere with me instead of a purse, from international travel to ocean kayaking. Replaced my old black jansport that both of zippers broke within a month of getting a brand new one. I said never again and found this amazing quality upgrade within the state I live in. This company makes me proud to be a part of Maine. Great job, team Flowfold!

We bought this backpack for my son in 6th grade and he loves it. Has gotten many compliments on it from his peers and he enjoys telling them it was made in main USA. It may be more expensive then Walmart but it is totally worth it quality and customer service wise. We had the backpack arrive damaged and they had no issues replacing it in a timely manner. A+ quality and service will continue to order bags from them and support US business.

Very pleased with the quality. Made in USA. I like the fabric. Durable, easy to clean. A little stiff, which is a plus. I purchased the dark blue which looks really nice. Comfortable to wear.

Love the size of the bag and the outer zip pocket. I do however wish that the side pouch pockets were bigger. They are far too small to fit a Nalgene bottle which is what I always use. Will have to find a bottle that fits better in them.

Great product! Love the durability, size is perfect for day activities of any type. Side pockets for holding bottles is tall enough where your hydro flask, bottles or what ever you put in them doesn’t fall out. I do wish it had a waste strap even though it fits well and doesn’t really need. A pocket on the shoulder strap for an ID and cards would be nice. Overall, Best purchase ever!