Great gear is made to last. We provide a warranty on the lifetime of our products, and make certain that our materials and workmanship will endure years of travel and adventure. If the product you receive does not measure up in quality or performance, we will repair, replace, or refund the purchase.
That said, exposure to the elements will wear down even the stone face of mountain. Wrinkles, spots, and scars come with the territory of spending life’s greatest moments outdoors. For this reason we do not cover damages caused by long term wear and tear, neglect, improper care, or accidents. Warranty claims are only issued to the original purchaser.
After purchasing a Flowfold product, please activate your warranty here:
If you would like to submit a warranty claim, please submit your claim here: